Coronavirus update

COVID-19 Arts Center Class Refund Policy

Valid through December 31, 2020

Due to the current uncertainties caused by COVID-19, the Parks & Recreation Department has developed a temporary cancellation policy, which will be in effect through December 31, 2020. 
Cancellations made by the City: Registration fees for a program cancelled by the Parks & Recreation Department will be fully refunded.
Cancellations made by participant: We request a minimum of 48 hours advance notice of cancellations when possible due to costs incurred for program supplies and instructor’s time. Participant cancellations will be processed with no cancellation fee. Any cancellations due to illness or injury after the program start date will receive a prorated refund upon request, prorated from the date of notification.

Cancellations can be made over the phone during business hours by calling 952-985-4640. No online cancellations.

General Participant Protocols

City Facility Status

Open Facilities: If you have a cough, fever, chills, sore throat or other symptoms, STOP, do not enter any City facility. If you enter a facility, you must practice social distancing and it is required that you wear a mask at all times. If you do not have a mask, one will be provided to you.

  • City Hall: The building is now open from 8 a.m.-4:30 p.m., Monday to Friday. We ask that you call ahead for an appointment, 952-985-4400.
  • Lakeville Heritage Center: The building is now open for a limited number of programs that can meet safely within COVID-19 guidelines. There are significant changes to  minimize the spread of COVID-19. Rentals are also available - contact for more information on how to rent space.
  • Parks & Recreation: Parks & Recreation is currently registering for many programs. If a program has been canceled due to the COVID-19 pandemic, online registration will not be available. There are also a number of new programs including both virtual classes and kits that can be completed at home. If you have a question about a program, contact Parks & Recreation at 952-985-4600.
  • Lakeville Ames and Hasse Arenas: Lakeville Arenas have re-opened with restrictions and guidelines in place.
  • Police Department: The Police Department is now open from 8 a.m.-4:30 p.m. Visitors will be screened by calling 952-985-4800 from the vestibule. The Data Request, Permit to Purchase and Solicitor registration forms are available on this website.
  • Central Maintenance Facility: The building is now open from 8 a.m.-4:30 p.m., Monday to Friday.
  • Water Treatment Facility: The building is now open from 8 a.m.-4:30 p.m., Monday to Friday.
  • Fire Station 4: The building is now open from 8 a.m.-4:30 p.m., Monday to Friday.

Closed Facilities:

Most City services will continue without interruption. City employees will be available by telephone and email during the facility closures. We will continue to provide additional updates as they become available on this page, Facebook, Twitter and Nextdoor social media pages.