Utility Billing

Pay and View Your Utility Bill Online

You can make a payment online or mail a check for your current amount due and sign up for auto pay for future payments.

If you have additional questions, call Utility Billing at 952-985-4580. Due to the high volume of calls, our response time may be delayed.

Consider opting out of receiving paper bills to save the City the cost of printing and mailing bills. Our online electronic billing and payment service is free, convenient and secure.

There are two ways to pay your utility bill:

PSN logoRegister for online billing and payments

Call to Pay

If you have problems with online registration, making a payment, setting up recurring auto pay or don’t have a computer, call 877-885-7968 during business hours for additional help or to pay by phone
Even if you prefer to receive paper bills, you can still pay your bill electronically with this new service.

Utility bills are sent out quarterly, through the City's Finance Department. Your utility bill includes fees for water, sanitary sewer, street lighting services, environmental resources and state testing.

The City has a contract with RMR Services to read residential meters for billing. The meter readers wear identifying clothing and drive specially marked cars. Meter readers record usage from the outside readout device - they do not need to enter your home.

Utility Rates

Download the current schedule of utility rates (PDF).

Utility Payment Drop Boxes

Utility payment drop boxes can be found at the following locations:
  • City Hall: 20195 Holyoke Avenue
  • Water Treatment Facility: 18400 Ipava Avenue
  • Lakeville Liquors Galaxie: County Road 46 and Galaxie Avenue

Conserve Water - Reduce Water Costs

Faulty plumbing and irrigation of lawns can result in high water consumption. Download the water conservation techniques brochure (PDF) to learn water-saving tips.