Utility Billing

Pay and View Your Utility Bill Online

You must create a new account for this new service. Your old login information will not work.

PSN's website will be down for maintenance on Saturday, March 24 from
12:01 a.m. to 7 a.m. During this time, the customer payment portal will be unavailable.

Consider opting out of receiving paper bills to save the City the cost of printing and mailing bills. Our new online electronic billing and payment service is free, convenient and secure.

There are three ways to pay your utility bill:

PSN logo Register for online billing and payments

Pay on a Mobile Device

Download "PSN Payments" from the App Store for iPhone or Google Play for Android.

Call to Pay

Even if you prefer to receive paper bills, you can still pay your bill electronically with this new service.

Utility bills are sent out quarterly, through the City's Finance Department. Your utility bill includes fees for water, sanitary sewer, street lighting services, environmental resources and state testing.

The City has a contract with RMR Services to read residential meters for billing. The meter readers wear identifying clothing and drive specially marked cars. Meter readers record usage from the outside readout device - they do not need to enter your home.

Utility Rates

Download the current schedule of utility rates (PDF).

Utility Payment Drop Boxes

Utility payment drop boxes can be found at the following locations:
  • City Hall: 20195 Holyoke Avenue
  • Water Treatment Facility: 18400 Ipava Avenue
  • Lakeville Liquors Kenrick: County Road 46 and Kenrick Avenue
  • Lakeville Liquors Galaxie: County Road 46 and Galaxie Avenue

Conserve Water - Reduce Water Costs

Faulty plumbing and irrigation of lawns can result in high water consumption. Download the water conservation techniques brochure (PDF) to learn water-saving tips.